Skype Problems! Many users unable to log in or make calls
We had a big thunderstorm/tornado warning last night and lost power several times so I disconnected my computer. When I reconnected it this morning (and reset a couple of power strips), everything was fine except Skype would not connect. I wondered what was going on, but was just happy to be all up and running except for that so I just let it go and kept waiting for it to connect.
Then I started reading all my “My Yahoo” feeds and I have one for Skype and saw that there were big problems with Skype. Here is an Associated Press article about it from Germany.
Infoword said in its article that “The problem appears to be affecting users particularly in Europe, according to blog postings. Users in the U.S. don’t seem to be having problems.”. I’m afraid they are mistaken, because I can tell you this U.S. user is having a problem!
According to the Skype blog post called Problems with Skype Login, dated August 16 (today):
“UPDATED 14:02 GMT: Some of you may be having problems logging into Skype. Our engineering team has determined that it’s a software issue. We expect this to be resolved within 12 to 24 hours. Meanwhile, you can simply leave your Skype client running and as soon as the issue is resolved, you will be logged in. We apologize for the inconvenience.
Additionally, downloads of Skype have been temporarily disabled. We will make downloads available again as quickly as possible.”
And if you read the Skype blog post from yesterday Aug 15, they had planned to do maintenance and some services would be unable yesterday and then they added an update: “The planned maintenance was completed at 15.08.2007 7:10 GMT and now all systems work normally again.” Oops! maybe not… 
Skype is courting businesses right at the moment and has a lot of marketing going on and this is not going to help one bit. Reliability of phone service is paramount to business and there are several other internet phone systems competing for their business.
And many, many of the individuals who use it really count on it too. It has millions of users and if you read the comments from them, this affects many of them, as of course you would expect. And it is even easier for an individual to download and use another option for now because they can’t use Skype and then very possibly, stay with the new provider instead.
I know that a lot of people use and like Gizmo which is another “free phone for your computer”. I had thought of looking into Gizmo but was happy with Skype. If the outage goes on with Skype, I will probably install Gizmo just to have an internet phone. And if I like it better, Skype may have lost a customer (paying customer, too). It will be interesting to see what effect this has on Skype.
~Susan Mellott
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Stumble it!
August 16th, 2007 at 4:36 pm
Skype writes: “Some of you may be having problems logging into Skype…” “Some of you”: what a joke! This reads like a press release at the time of Nikita Khrushchev, in the Soviet Union. What a lie! This is unprofessional communication. Skype has everyone’s e-mail address. Why not send a message explaining what is really going on? Skype will pay dearly for their arrogant behaviour.
Pierre
(Switzerland)
August 16th, 2007 at 4:56 pm
We feel it is so uncomfort to go without skype now, now it’s a challenge for them to maintain their professionalism to sort out this technical problem within the given time period.Otherwise,one can think about ….
October 24th, 2009 at 9:09 pm
I don’t usually post on blogs but had to on yours. You have a very distinctive writing style. A lot of people don’t have that touch, they just drone on and on in the most boring way. But not you – thanks! Thanks again!
November 19th, 2009 at 5:43 pm
Wow, great blog. I love reading sites about Voice over IP! It’s such an exciting technology. I don’t have time to read it all right now, I found this site when looking for something else on Bing, but I’ve bookmarked your homepage and will visit again soon to see the latest articles. I have learned a lot in implementing a small VoIP network at home, and am thinking of starting VoIP business in my area. There are a number of small businesses in my region that would benefit from it greatly. Please take a look at my site at http://www.ArtRL.com when you have time and please let me know how you like it. Thanks again for this blog – it is really good.
November 30th, 2009 at 12:37 am
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Submitted on 2007/08/16 at 7:59pm
[...] Skype Problems! Many users unable to log in or make calls We had a big thunderstorm/tornado warning last night and lost power several times so I disconnected my computer. When […] [...]
November 30th, 2009 at 12:37 am
Peter Moolhuizen
taylorpondfarms.com
p.moolhuizen@taylorpondfarms.com
12.157.131.10
Submitted on 2007/08/16 at 4:44pm
We use Skype exclusively for our business and this outage has left us to relying on emails with no voice communication.. Hope they get it resolved quickly because we cannot afford to be done for more than a day..
November 30th, 2009 at 12:37 am
Luis Fernando Villalba
villalba@col.net.co
200.118.2.164
Submitted on 2007/08/16 at 4:31pm
Tuve problemas con mi computadora y el disco duro colapso. Ahora estoy tratando de recuperar lo que tenia, entre otras cosas el SKYpe. Por favor ayudenme, porque tengo urgencia de hacer varias llamdas internacionales.
Cordialmente
Luis Fernando Villalba
954?SKY